TT026 – Focusing on the Customer

In this episode we’re chatting with David Henrich, a water well contractor and industry advocate on the national stage. Our conversation includes Mr. Henrich’s perspectives on customer knowledge, shifts in the industry and regulatory landscape, and the one thing that could make all the difference for public health.

Topics Discussed

Go Further

You’re invited to discuss the episode in our LinkedIn Group. If you decide to share on Twitter, please use the hashtag #TapTalkPodcast. And, of course, make sure to subscribe in Apple Podcasts or your favorite podcast app.

About the Guest

Mr. Henrich started working for Bergerson Caswell in 1993. During the course of his service Mr. Henrich has gained experience in many areas of water well drilling, pump installation, environmental drilling and sampling, and geothermal design and construction. Currently, Mr. Henrich is the President of Bergerson Caswell, is the vice-president and COO of Thermal Dynamics, and is the vice-president in charge of operations for Precision Geothermal. His responsibilities include designing geothermal systems, managing and training personnel, implementing the procedures for constructing ground source systems, software technical support, sales and marketing.