lvschul2@illinois.edu – Tap Talk

December 4, 2025December 3, 2025

TT072 – Build Trust Before a Crisis: Communication Basics for Water Systems (Part 2)

The promotional graphic for Tap Talk episode #72, featuring a photo of guest Mike McGill; and a quote from Mike: "When we talk about communications, I always say that utilities need to be reliable, available, and transparent with their information. Being reliable is whenever I want to get information, I can go to a website and find it."." "When we talk about communications, I always say that utilities need to be reliable, available, and transparent with their information. Being reliable is whenever I want to get information, I can go to a website and find it."

November 20, 2025December 3, 2025

TT071 – Build Trust Before a Crisis: Communication Basics for Water Systems (Part 1)

The promotional graphic for Tap Talk episode #71, featuring a photo of guest Mike McGill; and a quote from Mike: "If you say, 'these pipes that are giving you your water everyday could collect social security,' people get it. They understand that this infrastructure, we can only band-aid it for so long. It's got to be replaced.".

November 13, 2025November 12, 2025

TT070 – Diving Into Biofilms With Water Quality Investigations (Part 2)

The promotional graphic for Tap Talk episode #69, featuring photos of guests Emily Hefty-Dieckhoff and Andrew Jacque; and a quote from Emily Hefty-Dieckhoff: "The biggest thing that people can do without a plumbing or water background is just try to reduce stagnation. Flushing water, flushing your water heater. Everything sitting stagnant is what's contributing to a lot of residential water issues.".

November 6, 2025November 5, 2025

TT069 – Diving Into Biofilms With Water Quality Investigations (Part 1)

The promotional graphic for Tap Talk episode #69, featuring photos of guests Andrew Jacque and Emily Hefty-Dieckhoff; and a quote from Andrew Jacque: "From a very simple perspective, if bacteria are stressed, they're going to form biofilm. They don't want to form biofilm, because it takes energy, but they do it because they're stressed.".

October 30, 2025October 30, 2025

TT068 – How the Be Well Informed Tool Educates Well Owners

The promotional graphic for Tap Talk episode #68, featuring a photo of guest Kurt Rakouskas; and a quote from Kurt: "A big part of the puzzle is creating better awareness about the need to test. This tool only helps if you've actually taken the initiative to have a test done. That first part of the equation is critical.".

October 23, 2025November 23, 2025

TT067 – The Value of Well Data in Serving Well Owners

The promotional graphic for Tap Talk episode #67, featuring a photo of guest Erin Ling; and a quote from Erin: "There are a lot of folks that are not doing what they might do to maintain their wells, and so a lot of wells are compromised — which probably doesn't surprise you.".

October 2, 2025October 31, 2025

TT064 – Lessons from RCAP’s Private Well Technical Assistance Network

The promotional graphic for Tap Talk episode #64, featuring a photo of guest Cindy Brookes; and a quote from Cindy: "When you think you've seen it all, your run across the next 'Oh, how can that be?' situation. You never learn it all. You're always being questioned, because everyone is different.".

September 25, 2025September 25, 2025

TT063 – Empowering Well Owners at the Private Well Class Help Center

The promotional graphic for Tap Talk episode #63, featuring photos of guests Erin Huggett and Sallie Dolan; and a quote from Erin Huggett: "That feels really good, to know that we are individually affecting people. But for every person that we've helped get clean water, I know there's so many that don't even know about us. We've really only scratched the surface on this.".

September 18, 2025September 17, 2025

TT062 – The Olympics of Water Quality: WEFTEC’s Operations Challenge

The promotional graphic for Tap Talk episode #62, featuring photos of guests Jeff Sober and Steve Harrison; and a quote from Jeff Sober: "You get a better workforce out of this. One that knows how to respond to all challenges and to be more resilient; and one that respects the positions and challenges of all the others as well.".

September 4, 2025September 4, 2025

TT061 – Exploring Septic System Best Practices for SepticSmart Week 2025

The promotional graphic for Tap Talk episode #61, featuring photos of guests Jim Starbard and Andrew Evans; and a quote from Jim Starbard: ""In of those small towns where they never put any public utility in, I saw one home that was looking at a $100,000 septic system repair, because of the size of the home and where it was located and what they had to do on this little lot to make it work.".